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4.1 Ease of use

One of the principal concerns of any software developer is that the software is as intuitive and easy to use as possible. Ease of use incorporates many factors, including consistency of interface design, and ease of navigation. A comprehensive checklist for good design is provided by Shneiderman's eight golden rules of interface design (Shneiderman 1980). All evaluation responses we received indicated users were happy with the SASSA interface. Specifically, comments were made regarding a good consistent interface style, which aided in navigation, the amount of information provided was found to be adequate to users' needs, and the interface was aesthetically pleasing.

As SASSA can be used on many media (from laptop to smartphone), it is essential that the interface and level of information provided is easily tailored to the device from which the user is accessing the tool. So for example, less graphical and textual information is provided if the system detects it is being accessed via a PDA than if the system detects it is being accessed via a laptop. SASSA was tested by users on PCs, laptops, tablet PCs and PDAs in all workshop sessions. Feedback suggested that SASSA operated well on all devices, and the adaptation of content worked well.


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